Terms & Conditions

Last Updated: 30/01/2025

Welcome to the Terms and Conditions of Daysena Makeup. By booking our services, you agree to the following terms:

1. Acceptance
By booking a service with Daysena Makeup, the client agrees to these Terms and Conditions. A signed agreement or payment confirmation serves as acceptance.

2. Payment
  • Payment details will be provided upon booking confirmation.
  • A non-refundable booking fee is required to secure the date.
  • Full payment must be made by the agreed deadline before the service.
  • Late payments may result in cancellation, with previous payments retained.
  • For last-minute bookings (within 6 weeks of the event), 50% of the total fee is required upfront.

3. Booking Fee
  • The booking fee secures the date and is non-refundable.
  • This fee covers administrative costs and holds your booking in our schedule.

4. Trial Consultation
  • Trials are by appointment only and are not included in the final service fee unless agreed otherwise.
  • Trials are non-refundable and must be scheduled within available slots.
  • Any late arrivals to trials may result in reduced time, with no refunds given.

5. Cancellations & Postponements
  • Clients may cancel services at any time by written notice. Payments will be retained based on the cancellation policy.
  • Cancellations within 7 days of a trial or event will be charged in full.
  • In case of force majeure preventing service completion, a full refund will be issued, excluding the booking fee.
  • If weddings are legally restricted, one reschedule is allowed (subject to availability). If unavailable, a refund will be issued minus the booking fee.

6. Adaptations to Services
  • Any changes to bookings must be requested in writing at least 12 weeks prior to the event.
  • Changes to trial appointments must be confirmed at least 1 week before the trial date.
  • Additional services (e.g., bridesmaids, family members) will be charged at an agreed rate.

7. Travel Expenses
  • Daysena Makeup provides only on-location services.
  • Travel within a 15-mile radius is included. Beyond this, a £0.50 per mile fee applies (round trip calculation).
  • Any parking, congestion, or toll fees will be charged to the client.
  • If travel exceeds 1.5 hours, an overnight stay may be required at the client’s expense.

8. International Services
  • Clients booking exclusive international services will receive a separate contract detailing the agreement.
  • The client is responsible for covering the following:
    • Daily service fee, as agreed upon in the contract.
    • Transportation costs (flights, trains, taxis, etc.).
    • Accommodation and meal expenses.
  • The client may request unlimited hairstyling and makeup applications throughout the day based on the agreement.
  • The fee covers services exclusively for the contracting client. Additional individuals will be charged separately.
  • Even if the client does not use the service on a scheduled day, the daily service fee remains payable.

9. Publication & Image Rights
  • The client agrees that Daysena Makeup may use photographs and videos of completed work for promotional purposes (website, social media, portfolio, etc.).
  • If the client prefers not to have their images used, they must notify us in writing.

10. Client & Stylist Responsibilities
  • A schedule will be provided to ensure timely service completion.
  • Clients must be punctual; delays of over 10 minutes may impact service quality.
  • The client must inform the stylist of any allergies, sensitivities, or medical conditions.
  • The stylist reserves the right to refuse service in cases of contagious skin conditions or inappropriate behavior.
  • The stylist will always strive to provide services professionally and within agreed terms.

By booking services with Daysena Makeup, you acknowledge and agree to these Terms and Conditions.
For any inquiries, please contact us at:  hello@daysenamakeup.com